Help & FAQ

We've got you covered.

Answers to common questions below. If you can't find what you need, email us directly.

Getting Started

First steps.

Which tools are free?

Five tools are completely free: JSON Studio, Hash Generator, HTTP Reference, Regex Lab, and one additional tool. You can use them as much as you want without any purchase. The remaining tools require a one-time Pro unlock.

How do I unlock all tools?

Tap the Pro badge on any locked tool, or go to Settings → Forge Pro. It's a one-time purchase — no subscription, no recurring charge. Once you've purchased, all 24+ tools are unlocked forever.

Do I need an account?

No. Forge has no accounts, no sign-up, and no login. Open the app and start using tools immediately. Your favorites and recent tools sync across your own devices via iCloud — no Forge account involved.

Does Forge work offline?

Yes, completely. All 24 tools run 100% on-device with no network calls required. The only things that use a connection are App Store purchases and iCloud favorites sync — both using your own Apple accounts, not ours.

Pro & Purchases

Payments and upgrades.

How do I restore my Pro purchase on a new device?

Go to Settings → Restore Purchases. Your Pro unlock is tied to your Apple ID — sign in with the same account you used to purchase and tap Restore. There's no charge to restore.

Is Pro a subscription?

No. Forge Pro is a one-time purchase. Pay once and all current and future tools are yours. No monthly fees, no annual renewal, no surprises.

I was charged but Pro isn't unlocked. What do I do?

First try Settings → Restore Purchases. If that doesn't work, force-quit the app and reopen it. If you're still locked out, email us at support@zima-logistics.com with your Apple ID and we'll sort it out.

Using Tools

Common questions.

What is the Smart Clipboard feature?

When you copy text to your clipboard, Forge detects what type of content it is and suggests the right tool. Copy a JWT token and Forge will offer to open the JWT Inspector. Copy a hex color and it'll suggest Color Converter. You can disable this in Settings.

How do I use Forge from another app?

Forge has a Share Extension. In any app, select text, tap Share, and choose Forge. The text will open directly in the appropriate tool. You can also use Siri Shortcuts for hands-free access to your most-used tools.

Where are my saved snippets stored?

Snippets are stored locally on your device. They're included in iCloud backups automatically via standard iOS backup. Nothing is sent to Forge's servers.

Contact

Still need help?

Email us — we reply fast.

support@zima-logistics.com